Shipping policy

Shipping Policy

At Tonava, we're committed to a smooth, reliable delivery experience for every order.

Delivery Destination

We deliver across mainland United Kingdom.

Delivery Cost

Delivery is free on every order.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. During busy periods processing may take slightly longer.

Delivery Time

Standard UK delivery usually takes 3–8 business days after dispatch. Larger items, such as major appliances and garden buildings, may be delivered by a specialist carrier who will arrange a suitable delivery date with you.

Tracking

Once your order has shipped, you'll receive a confirmation email with tracking information. Please allow 24–48 hours for tracking to update after dispatch.

Questions

If you have any questions about delivery, contact us at support@tonava.com.